function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
naveen reddy 19naveen reddy 19 

How to send email notification to users who are following the case

Hi,

 Multiple users are following a case and when status of case gets changes, all users who are following case should notified throgh email.

User-added image

User-added image

Any help is really appreciated . 

Thanks,
Naveen.
 
Gokula KrishnanGokula Krishnan
Hi Naveen,

You need to write Trigger for case object. And do your logic of listing out all the follower user id and send the email.

Thanks.