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utz1 Hanlde Success , Warning and Violation action in milestone using customization
Hello,
We want to use success, warning and violation action used in milestone[Entitlement Process] programmatically. Is this possible in salesforce? How to call this event programmatically for the specific conditions on the milestone.
Thanks,
Utkarsha
We want to use success, warning and violation action used in milestone[Entitlement Process] programmatically. Is this possible in salesforce? How to call this event programmatically for the specific conditions on the milestone.
Thanks,
Utkarsha
Do you mean with declaratively or with code? The documentation is fairly good on working declaratively, especially the implementation guide (http://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/salesforce_entitlements_implementation_guide.pdf). For working with code, this (https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_interface_support_milestonetriggertimecalculator.htm#!) documentation may be a useful starting point.