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Multiple Individual Email results in SalesCloud From MarketingCloud
Hi,
I have limited knowlege of marketing cloud. In one of our customer's org 'Marketing cloud connector' has configured for individual email results. In SC org, person accounts gets too many (dozens of ) records for one click or even for no or zero clicks.
I upgraded the Marketing Cloud Connector with latest package. For some time it seemed, it has resolved the issue. But it has not been. Person accounts still get dozens of records.
What could be the issue?
Br, Pradnya
I have limited knowlege of marketing cloud. In one of our customer's org 'Marketing cloud connector' has configured for individual email results. In SC org, person accounts gets too many (dozens of ) records for one click or even for no or zero clicks.
I upgraded the Marketing Cloud Connector with latest package. For some time it seemed, it has resolved the issue. But it has not been. Person accounts still get dozens of records.
What could be the issue?
Br, Pradnya