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ANITHA BEEMU 2 HI i am having a users who is in high hierachy having modify all and delete access on opportunity and documents and OWD for opportunities is REad/write,
BUt user is not able to delete files on opportunity of his lower level users record.can anyone pls help
You would do this through the profile or permission set.
On the profile, navigate to:
Setup -> Manage Users -> Profiles ->Choose edit on their profile
Find the Standard Object permissions section and make sure they have 'Delete' on the Opportunity object.
Thank You