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Identify Cases with a Value and then Update those Records
Hello,
I want to identify all cases that have the 'Case Origin' field set to 'email'. I then want to update these records with a new 'Case Origin' value of 'Phone'. Can you please explain how I would go about doing this? It would be helpful if you can write out the code as well. Thanks!
I want to identify all cases that have the 'Case Origin' field set to 'email'. I then want to update these records with a new 'Case Origin' value of 'Phone'. Can you please explain how I would go about doing this? It would be helpful if you can write out the code as well. Thanks!
//1. use query to get the list of cases where origin is email //2. iterate on the list and update origin to phone list<Case> caseList=[select id from case where Origin='Email']; for(Case c:caseList){ c.origin='Phone'; } update caseList;All Answers
//1. use query to get the list of cases where origin is email //2. iterate on the list and update origin to phone list<Case> caseList=[select id from case where Origin='Email']; for(Case c:caseList){ c.origin='Phone'; } update caseList;