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Amanda Malloy 1Amanda Malloy 1 

Live Agent not in developer org??

I'm trying to complete the Enable Live Agent Trailhead module and I'm stuck. When I look under Setup for Live Agent Settings nothing comes up. Why? Do I need to enable something before it will appear??
Alap MistryAlap Mistry
Hi Amanda Malloy,
  1. Are you logged-in as System Administrator in your org?
  2. Is Your Internet Speed is continuous and high? or Try after some time (After Loading your org page).
  3. Under Launch your hands-on org, Make sure you Select your org which is you working on.
If it is helpful, then mark it as Best Answer.
Alap Mistry
Mario Cedro 8Mario Cedro 8
Switch to Salesforce Classic. The Live Agent Settings is not available in LEX.

Hi All,

Also, Live Agent available in Developer edition only if your developer org created after June 14, 2012.

Refer -

Thanks & Regards,
Sakthivel Madesh