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How to restrict editing Case fields when a Case is closed?
Is there a way to restrict editing the other case fields when a Case is in "closed" status; meaning you would have to reopen the Case to be able to edit the other Case fields??
Just get the value of Case, if it is Closed, add an Error.
Thanks
Brahma
All you need is a validation rule with the below formula to achieve this.
You can add the list of fields that you don't want to be edited in the ISCHANGED() function in the above formula.
Kindly mark it as an answer if that works !
I want to achieve this via validation rule .
It is good for less fields but what if have more than 50 fields than in that case i have to include those 50 fields in validation is there any alternative to minimize our code & lock our record .bcoz what i need if the case get closed than none other field should get edit &save the record again except status field .
If you do not want any of the field values to be changed after the Case is Closed then your formula will be simply this
Kindly mark it as an answer if that works !