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Passing a Contact GUID to Live Agent
Hi,
I currently have a Variable being set on a webpage (Not a SFDC one, this is Magento) that contains the customers GUID
<script type="text/javascript"> var globalUserEmail = "0039000000YqYcdAAF"; </script>
I also have live agent setup, and a prechat window being fired. At the moment, the customer needs to enter an email address in this prechat field.
Would it be possible to pass the GUID from the page variable to the prechat window?
I currently have a Variable being set on a webpage (Not a SFDC one, this is Magento) that contains the customers GUID
<script type="text/javascript"> var globalUserEmail = "0039000000YqYcdAAF"; </script>
I also have live agent setup, and a prechat window being fired. At the moment, the customer needs to enter an email address in this prechat field.
Would it be possible to pass the GUID from the page variable to the prechat window?