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Eddie Grissett 11 how to set up discussion forums on our salesforce community
Is there a way to set up discussion forums on our salesforce community?
We would like our customers to be able to have discussions based on our own products?
We would like our customers to be able to have discussions based on our own products?
You can enable "Allow discussion threads" as mentioned in
https://help.salesforce.com/s/articleView?id=sf.networks_chatter_threaded_discussions_enable.htm&type=5
Also see https://salesforce.stackexchange.com/questions/375093/adding-a-forum-to-an-existing-experience-cloud-site
https://salesforce.stackexchange.com/questions/107645/is-it-possible-to-create-a-user-forum-in-communities
If this information helps, please mark the answer as best. Thank you
All Answers
You can enable "Allow discussion threads" as mentioned in
https://help.salesforce.com/s/articleView?id=sf.networks_chatter_threaded_discussions_enable.htm&type=5
Also see https://salesforce.stackexchange.com/questions/375093/adding-a-forum-to-an-existing-experience-cloud-site
https://salesforce.stackexchange.com/questions/107645/is-it-possible-to-create-a-user-forum-in-communities
If this information helps, please mark the answer as best. Thank you
Absolutely, Salesforce Communities is perfect for this. The key feature you're looking for is Chatter. It's Salesforce's collaboration tool that can be set up in your community for discussions.
Here are the steps:
Now, your community members can start discussions, post comments, and like or share posts. Remember to set the right permissions so your customers can only see what they're supposed to!
If this information helps, please mark the answer as best. Thank you