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Nalinaku
Object not available for other users in report but available for System admin
I am a System admin & I have a report type **Accounts with Service Contract and Contract lineitem** and I can add fields from the Contract line items to the report filter.
But if the same report is viewed by some marketing user he/she cannot see Contract lineitem object itself but only Account & Service Contract fields.
I checked the marketing user profile access for these standard objects and I see both Service Contract & Contract line items have Read access to this profile, but only Service contract is showing up not contract line items.
Please advise.
But if the same report is viewed by some marketing user he/she cannot see Contract lineitem object itself but only Account & Service Contract fields.
I checked the marketing user profile access for these standard objects and I see both Service Contract & Contract line items have Read access to this profile, but only Service contract is showing up not contract line items.
Please advise.
Greetings!
Can you please try by giving the read permission on Products and pricebooks to see,if the non system admin is able to access or not.
Reference:https://help.salesforce.com/articleView?id=service_contracts_line_item_creating.htm&type=5
Kindly mark it as best answer if it helps so that it can help others in the future.
Warm Regards,
Shirisha Pathuri