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Yamini Bathula 15 Automated Chat Invitation with Einstein bot
Hello everyone,
We are looking to get automated Chat invitation working for us.
We have tried it on a visualforce page and community too. It is not working any where.
I will paste my visualforce page code here for your reference. Please let me know if I am missing anything.
Another question, Can we integrate automated chat with Einstein bot?
For example, if the customer stay on any page on the website for more than 1 minute a chat window pops up to acccept/reject chat. When the customer accepts the chat, can we direct that chat to the einstein bot?
We are looking to get automated Chat invitation working for us.
We have tried it on a visualforce page and community too. It is not working any where.
I will paste my visualforce page code here for your reference. Please let me know if I am missing anything.
<apex:page>
<div id="liveagent_invite_button_57355000000222" style="display:none;">
<span style="cursor: pointer; width: 100px; height: 20px; padding: 5px;" onclick="liveagent.startChat('57355000000222')">Start Chat</span>
<span style="cursor: pointer; width: 100px; height: 20px; padding: 5px;" onclick="liveagent.rejectChat('57355000000222')">Reject Chat</span>
</div>
</apex:page>
Another question, Can we integrate automated chat with Einstein bot?
For example, if the customer stay on any page on the website for more than 1 minute a chat window pops up to acccept/reject chat. When the customer accepts the chat, can we direct that chat to the einstein bot?
Yamini Bathula 15I have changed the button id