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Field update happening mysteriously in case object
I have custom field in case of datatype datetime, which is being used in one of the other custom formula field to count number of days from last updated.
So everytime there is an update on the case, this field gets updated, but I am not able to figure out from where this field is getting updated?
I did search in apex class and trigger (searched using Enhanced code searcher chrome plugin)
I checked all workflows in Case object
I checked all process builder flows(only 2 for case object)
Is there any place I missed where a field udpate can happen. ?
So everytime there is an update on the case, this field gets updated, but I am not able to figure out from where this field is getting updated?
I did search in apex class and trigger (searched using Enhanced code searcher chrome plugin)
I checked all workflows in Case object
I checked all process builder flows(only 2 for case object)
Is there any place I missed where a field udpate can happen. ?
You can set debug logs to get to the bottom of this.
https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_debugging_debug_log.htm
Set the log levels to finest, and do some update on Case, logs will be generated and then traverse where and how the update is happening.