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Sachin Bhalerao 17Sachin Bhalerao 17 

Product is not appearing in product picklist of cases standard object?

Dear Team ,

Good Morning !!!

I created one product in Product Standard Object . M searching that product in Product picklist of Cases Standard Object , but my product is not appearing in  Product picklist of Cases Standard Object .

Please explain me where i have to create product in order to my product will appear in picklist .

Thanks & Regards
Sachin Bhalerao
Jega DeivaJega Deiva
Hi Sachin,

   If "Product" picklist is custom field you have to add the "product value" in that field.
   In "Case" standard object there is a standard "Product"lookup field it displays all your active products in the list.
   Hope this helps.

Thanks,
Jega
Sachin Bhalerao 17Sachin Bhalerao 17
Hi Jega ,

I added Product name and product code in product Standard object , but still product name and product code is missing from product picklist of cases standard object .

Thanks & Regards
Sachin Bhalerao
Jega DeivaJega Deiva
Please add the Product value in the "Product "picklist field in the Case object and select the appropriate record type.