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Einstein Next best action error

I am facing a strange error with Einstein Next Best Action. I created a set of recommendation. The recommendation worked without an issue, however now for one of the cases it gives me this error: 

Something went wrong while fetching recommendations.

I did not change anytthing from when it worked. I mention also that i could not find any solution or what can cause such a strange error
Nicole Ellis 55Nicole Ellis 55
I know this question was a while ago now but in case anyone else comes across it - I ran into this when the profile did not have access to a field that was used in the filter criteria. All good if the field is Read Only but the user must have at least Read access in order to view the Strategy's filtered recommendations.