function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
niharnihar 

How to update status field to new message

Hi all,

I created status field in message_log custom object.
Whenever a new message comes i want to update status field to new incoming message.
How can i achieve it can any suggest me.

Thanks InAdvance.
azar khasimazar khasim
Hello Nihar,

Is Status a Picklist field.
if it is a Picklist field then you have to do backend action (Workflow or Process Builder) to update that field.

If the answer is helpful please mark it as Best Answer for further reference.

Regards,
Azar Khasim.
niharnihar
hi azar khasim,
Can you suggest me workflow  or process builder......
azar khasimazar khasim
Both are helpful according to your requirement .
You mentioned a new Message comes you want to update status field as Incoming message.
where this new message will come.

I choose Process Builder because i future workflows will stop.

If the answer is helpful please mark it as Best Answer.

Regards,
Azar.