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Himanshu Patel 55
Dataloader not able to edit field as record is locked after approval
Hi,
We have a need to update one of new field in Case so that data shows up in Portal we recently launched.
When i am trying to update cases through data loader, it's not allow me to edit in mass. However i can do this individually.
Is there a way to mass unlock records to update existing field.
thanks in advance.
We have a need to update one of new field in Case so that data shows up in Portal we recently launched.
When i am trying to update cases through data loader, it's not allow me to edit in mass. However i can do this individually.
Is there a way to mass unlock records to update existing field.
thanks in advance.
I don't think it's not possible...you can remove the lock individually and then try.
vote here
https://success.salesforce.com/ideaView?id=08730000000BpinAAC
I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.
Thanks.