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Keith Stephens 18 change case number from auto number to text?
Hello all,
I believe this is a standard field and not a custom field, what I want to do is to be able to change "Case number" from an auto number to a text number in my sandbox, so I can import some cases and keep the same ID's. When I import my cases because of the auto number my links to contacts, ect.. are broken.
I have read various articles and they say:
1. Click on Your Name | Setup | Build | Customize | Object Name | Fields
2. Click Edit next to the Auto-Number field you want to modify
3. Change the Display Format and Next Number you want to be displayed for your records. And click Save.
4. You will receive a pop-up with the following message: “This may result in duplicate number. Are you sure?”
5. Click OK.
But I do not see a way to edit the field type, nor what Display Format to use.
Thanks,
K
I believe this is a standard field and not a custom field, what I want to do is to be able to change "Case number" from an auto number to a text number in my sandbox, so I can import some cases and keep the same ID's. When I import my cases because of the auto number my links to contacts, ect.. are broken.
I have read various articles and they say:
1. Click on Your Name | Setup | Build | Customize | Object Name | Fields
2. Click Edit next to the Auto-Number field you want to modify
3. Change the Display Format and Next Number you want to be displayed for your records. And click Save.
4. You will receive a pop-up with the following message: “This may result in duplicate number. Are you sure?”
5. Click OK.
But I do not see a way to edit the field type, nor what Display Format to use.
Thanks,
K
If you want text filed i can suggest to create a new Custom fileds ..
You can't change the Data Type of a standard field.
The 'various articles' you read have given steps to change the data type of custom fields.
Since you are on the topic,a word of caution - in future if you come across a situation, remember to always backup your data before changing data type on a custom field.