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Damien BellDamien Bell 

Is it possible to have the Last updated field date/time updated by chatter comment

Hello all,

The "last modified date time"

Last Modified By <employee>, 12/20/2018 8:18 AM

Att present I have been able to make it so that the field is updated with the latest date / time on chatter POST by using a process(below)  -- but I can't seem to get it to work with chatter comments. 

The process workflow that I use for chatter post to update the field is: 
Feed Item -> New Update to Chatter Post -> Last Chatter Feed TimeStamp

Record: FeedItem.ParentID(Case)
formula NOW()

 

Is there a way to do something similar for chatter COMMENTS, as that is how my team (and my entire org for that matter) generally communicate on a case?

Thanks,

SandhyaSandhya (Salesforce Developers) 
Hi,

select the Feed Item Object, then "When the Record is Created" with no criteria

Refer below thread.

https://success.salesforce.com/answers?id=9063A000000ZwmJQAS
 
Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
                                             
Best Regards
Sandhya
 
Damien BellDamien Bell
Hi Sandhya -- that works for the time of the chatter post, I need to get the time of the chatter COMMENT, which is not a part of the feedItem.

Thanks,