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Email Alert not trigger for inactive user
i want to write logic in process builder for
when record owner is inactive then email alert should not be trigger.
when record owner is inactive then email alert should not be trigger.
You can use porcess builder or workflow to achieve above functionality, however Inactive Users will still show up on the email alert if the email alert has not been updated. Try to simple edit the email alert and click on Save.
https://help.salesforce.com/s/articleView?id=000330085&type=1
Please mark as Best Answer if above information was helpful.
Thanks,
Thanks for your rsponse !
i have added owner in email alert. if in case owner is inactive and anyone trying to edit records that time perticuler email alert should not be trigger which include inactive owner.
can help me write logic for this condition.
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