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Dilyan DimitrovDilyan Dimitrov 

Task notification

When task is created and assigned to a particular person/assignee the task is visible to one person only with no option other people to see and to be notified of the existence of the task. This creates a concern in cases when the recipient is not in the office, the task may not be seen on time and handled by the person who substitutes the recipient. Is there a way to notify more than one person when task is created, for example to add an additional CC field and include more people similar to the way it is done in the mail clients - Microsoft Outlook for example?


Ashish Dev 3Ashish Dev 3
You can set task OWD to controlled by parent. Now access will be controlled by What/Who object. You can create common parent who/what record on which desired people have access, related task will automatically be sharing with those people.