function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion

Can I set a default template to use for sending an email from within a case?

Good afternoon all.
I currently have created a template for use when sending an email from within a case, but I don't see any way of making the template used by there some way to force this template to be the default one when sending an email?
It's a bit of a pain to have to keep selecting it manually each time.