function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion

Data Center Move

I wanted to post this to make sure everyone out there reading who has an integration doesn't have any issues with our upcoming data center move.

We don't anticipate anyone will, but we want to make sure everyone knows what's going on. will be transferring its service to a new set of IP addresses in conjunction with the launch of our new Mirrorforce data centers. We are moving from an IP address block sub-allocated by one of our ISPs to a new address block allocated directly to by the American Registry for Internet Numbers (ARIN).

Why are We Changing? always strives to provide our customers with the best service possible. You may have recently heard about our $50M MirrorForce investment to bring new East Coast and West Coast data centers online with near real-time data replication and failover. Direct IP allocations make that possible. In addition, direct IP allocations provide for:
• ISP Peering: The ability to select diverse peering to avoid congested networks.
• ISP Redundancy: The ability to easily expand beyond two network carriers
• IP Stability: The ability to maintain the same IP addresses with different network carriers.

What you need to do:

If you utilize IP address filters for your integration, or you hardcode the IP address of the endpoint:

• Unfilter’s new IP address space
• Remove the hardcoded IP address and utilize DNS to connect to our servers.

If you currently whitelist our current address space, you should not change these settings in order to avoid disrupting your service from our current data center. Please add the new IP addresses to the current IP addresses. If you have not received an email with the new list of IP addresses, please contact support for the list.

If You Have Any Questions…

While logged into, click on the ‘Help and Training’ link. From there you may search for additional information via the online help using the keywords “new IP network” or “mirrorforce”.

If you do not locate the information you are looking for, please contact our support organization by logging a ticket in the Help and Training portal

Message Edited by benjasik on 11-09-2005 08:11 PM