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Udaya Bhaskar Help needed in Approval Workflow
Hi All,
I have createad a workflow rule that has two levels of approval steps. First level the approver is a queue called Back office and second level the approver is regional manager.
My requirement is when it is rejected by second level approver, i need to assing the item back to first level approver. But in the system, approval history shows it is rejected and assigned to Second level approver.Instead is it possible to assign it back to first level approver(in this case it is queue).
Please pass on your ideas and suggestions on this.
Regards,
Udaya
I have createad a workflow rule that has two levels of approval steps. First level the approver is a queue called Back office and second level the approver is regional manager.
My requirement is when it is rejected by second level approver, i need to assing the item back to first level approver. But in the system, approval history shows it is rejected and assigned to Second level approver.Instead is it possible to assign it back to first level approver(in this case it is queue).
Please pass on your ideas and suggestions on this.
Regards,
Udaya