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Help with scontrol javascript
I'm new to javascript but with a little help, was able to develop an scontrol that creates a case from an asset, pre-populating some fields. I tried to include the Contact from the Asset on the new case, but I cannot find the correct id and name for the standard contact field. FYI - I used the following as an example, replacing Asset with Contact, without success: Asset_lkid={!Asset_ID}&Asset={!Asset_Name}. Here is my current script:
If anyone knows the id, or how I can get it, please let me know. Thanks in advance.
If anyone knows the id, or how I can get it, please let me know. Thanks in advance.
{!Asset_Contact} and {!Asset_Contact_ID}
thanks,
Chitra
&Contact_lkid={Asset_Contact_ID}&Contact={Asset_Contact}".
I think the issue is the Case id names I have tried: Contact_lkid and Contact. Can anyone verify the correct Contact link id and Contact Name?