function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion

Entitlement Process on Case



I've created Entitlement Process for the case and given success and violation actions like field update,task creation and Emil alert. In that field update/task creation is working but the email alert(milestone) is not triggering at all.


Anybody help me out...




Arun KumarArun Kumar



Can you please tell me what is how you are updating any field as I am unable to understand this entitlement process.