function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
RitzRitz 

Pause Approval Process ?

Hey All,

 

Is it a possibility to achieve a functionality where the whole approval process pauses for a while?

 

Assuming i have 10 approval steps in my approval process. After step 2, i would be waiting for the customer to send across some details within 7 days to a representative. I would want the system to pause for these 7 days after step 2 approval and then move to step 3.

 

This would ensure that the representative would not need to manual figure out if the 7th day is over and (s)he could approve / reject the request as soon as it is listed in the "Items to Approve".

 

Best Regards,

Ritesh