+ Start a Discussion

Created sharing rules on Contacts object. But no displaying records to users

Criteria: "Contact Record Type  equals 'Expat' and Status equals 'Submitted' " only these records want to share to one user. I created 3 records those satisfied the criteria but still these contact records are not displaying to the user.  Created this sharing rule if satisfied sharing these records to one role i.e "CMP" role. when the users belongs to that "CMP" role logged in they are not able to see the records.


is there any other things will override sharing settings or any other reason for that not displaying records to user.


Please give the ideas on this.


@kittu9 did you check if the profile of the user has access to the respective recordtype ?