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Log a case in Salesforce Service Cloud Console

I know we can put interaction logs for an object in service cloud console that archive as task but I want to know if it can be modified to create a cases on a Contact.

Alternatively, is it possible to disable interaction log feature and enable similar functionality for cases.

Please let me know if anybody has tried.



Best Answer chosen by Admin (Salesforce Developers) 

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You can't make the Interaction Log make objects other than Task.  You can, however, write a custom panel that creates cases if you want.


Thanks for your response!!!!

As you indicated that a custom panel can be created. Can you provide a little bit more information on that.

Do you mean creating a custom visualforce page for it? Actually I am not aware how to add custom page to console, any further help is much appreciated!!!

This was selected as the best answer