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 Badge with 200+ various other Superbadges and Badges on trailhead.   

 

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#Saleforce Administrator  #Salesforce Developer  #Remote Internship  #Internship Opportunities

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Hi team!

I'm facing this error when using an IP and DR to pull data from https://www.weatherbit.io.

"error": "Unable to tunnel through proxy. Proxy returns \"HTTP/1.1 503 Service Unavailable\"

I am following the "OmniStudio Data Tools and External Data" exercise guide.

I did this but didn't work: https://issues.salesforce.com/issue/a028c00000tIirLAAS/http-action-node-of-the-integration-procedure-is-missing-from-response-in-summer23

Anyone has the same issue? Any idea how to solve this?

Thanks!

11 answers
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I am building a Page Layout for the Case Object in my org. 

 

I have been asked to add an Information (i) Icon to the Priority field. The Priority field is marked as "Always on Layout" which means that this Information button will show on all other Page Layouts (over a dozen). However the Information will only be applicable to the new Page Layout / Record Type. 

 

So I need to know, is there any way I can show the information icon on only one Page Layout / Record Type?  

 

If this isn't possible, is there  a way to hide the current Priority field so it is not visible on this Page Layout and replace it with a custom field where I can add an information icon? 

 

 

#Fields & Relationships  #Pagelayouts

3 answers
  1. Apr 8, 12:21 PM

    Hello @Paul Stewart

     

     

    You can't show the information icon only on one page layout if the Priority field is set as "Always on Layout."

    Here are two solutions:

    1. Dynamic Forms (if available): Use Dynamic Forms to control field visibility based on the Record Type. This way, you can show a custom field with the icon only on the desired layout.
    2. Custom Field: Create a new custom field with the information icon, hide the original Priority field on the layout, and show the custom field instead.

    These methods let you display the icon only where needed.

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Hello All, 

 

We are looking for a solution to report on the campaign members that have an activity associated with a campaign as well as those that do not have an associated activity. 

 

We tried few options to create a custom field that looks up for the campaign member based on the WhatId and WhoId on the Activity but activity doesn't allow to create a look up relation with Campaign Member record. 

 

Note: Within our org even an Account can be linked to a Campaign as a Member. 

 

Any help here will be much appreciated. Thanks in advance. 

 

#Reports

2 answers
  1. Today, 7:12 AM

    Hello Divya, 

     

    Thanks for your response. 

    I tried the solution provided but for some reason I am unable to select Campaign Member as primary object when trying to create a report type.

    Hello Divya, Thanks for your response. I tried the solution provided but for some reason I am unable to select Campaign Member as primary object when trying to create a report type. Please suggest.

     

    Please suggest. 

     

    Regards, 

    Praveen M.

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If you want an easy solution to split PST files use the MailConverterTools PST Splitter Tool. Using this top-notch utility, users can split large PST files into Small & Multiple Files. It divides all PST items including emails, attachments, contacts, calendars, notes, tasks, events, etc. Apart from this, the software allows you to split your Outlook PST file by date. You can choose a specific date, and it will divide the PST file into two parts based on that date.

 

#Salesforce Developer

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8 answers
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2 answers
  1. Today, 7:10 AM

    Hello @Prakash K

     

    You can use this soql query for finding that in which permission set you are using a field-

    SELECT Id, Parent.Name, SobjectType, Field, PermissionsEdit, PermissionsRead, SystemModstamp FROM FieldPermissions where SobjectType='account' and field='account.C__c'

     

    If this answer Helped you then please mark it as accepted answer.

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Hey all you Experience Cloud experts! 

 

I'm looking for some resources and guidance here. 

 

I have a client that is merging their current Case Submission process from one portal to another: 

- Current State - a customer will select a Product (from a menu on the right), which then populates all Services (case types) related to that Product in the same page 

- the customer then selects the Service, which populates a Submission Form (with all the fields, etc.) 

 

I'm not familiar with the templates and their capabilities, but are there best practices to help customers search for and select a large list of items in a portal?  

 

Are there any resources out there to help me design the portal to minimize the amount of clicks and the amount of future-state scalability?  

(i.e. when they add a Product, how can I minimize the amount of development time in order to get it into the portal, etc.?) 

 

Thanks! 

 

#Experience Cloud  #Screen Flow  #Case Management  #Product Management

1 answer
  1. Divya Chauhan (Kcloud Technologies) Forum Ambassador
    Today, 7:07 AM

    Hello @Alicia Franks It’s great to see you optimizing your client’s Experience Cloud portal. Simplifying case submissions while ensuring scalability is a smart approach. Based on your setup—where customers choose a Product, see related Services, and complete a Submission Form—here are some practical suggestions to streamline the process and reduce clicks: 

    1. Smart Search Options: Add a searchable dropdown or autocomplete feature for Products. This lets users type to filter options instead of scrolling through long lists. Enhance it with a "type-ahead" suggestion to speed things up.
    2. Cascading Menus: Use hierarchical menus where Products are grouped into categories. Customers select a category, and Services related to their chosen Product populate dynamically. Dependent picklists or custom LWCs are great tools for this.
    3. Guided Screen Flows: Create a flow with a simple wizard-like interface. Customers pick a Product, see Service options, and then access the Submission Form—all in a step-by-step format. This structure keeps clicks to a minimum.
    4. Centralized Data Setup: Map Products and Services through custom objects (Product__c and Service__c). By using a lookup relationship, you’ll only need to add records for updates, avoiding code changes.
    5. Dynamic Components: Build your portal with components that fetch data dynamically. This ensures new Products or Services appear automatically, reducing manual adjustments.
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Hello everyone  

 

During the Salesforce Foundation announcement they informed that one of the options was the new “User Interface”.  

 

But when you activate foundation the SLDS theme is not enabled, it seems that it can only be activated in the sidebar although in the User interface setup you can find:  

1- Show Lightning Vertical Navigation  

2- Enable Improved Setup User Interface  

 

Reviewing the documentation only indicates specific actions:

https://help.salesforce.com/s/articleView?id=xcloud.base_features.htm&type=5

 

 

The question is: We can actually activate the new interface in Salesforce Foundation? Only part of the interface is activated? But, what do we really call new interfaces?  

 

Salesforce Foundations

 

 

1 answer
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    Today, 7:01 AM

    Hello @Sara Hernandez by "not enabled", do you mean that you do not have the line in the Setup > Themes and Branding menu ? or that you cannot preview/activate the line, as I have tried to illustrate here.. If so that is strange, regarding the slide you have shared in your post... Eric 

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I see that this idea was merged into another idea that's been delivered, but I see no option for encrypting the standard Birthdate field with Shield. @Dave Hacker added an updated 2 years ago that isn't any help. Anyone have any updates or leads on this? Thank you!

1 answer
  1. Today, 6:50 AM

    Hello @Jillian Adkins

     

    It seems like you're looking for an update on encrypting the standard Birthdate field with Salesforce Shield. While there’s been no direct option to encrypt the standard Birthdate field in Salesforce Shield as of now, the encryption typically applies to custom fields, not standard ones. Salesforce Shield does allow encryption of custom fields, but for standard fields, the best workaround would be to create a custom field and then manage the encryption on that.

    If you're dealing with sensitive data like birthdates, you could also consider other security features in Salesforce Shield, such as Platform Encryption and Field-Level Encryption, for protecting the data stored in Salesforce. But keep in mind that standard fields like Birthdate aren't directly encryptable with Shield.

    It would be helpful to keep an eye on updates from Salesforce, as they periodically enhance encryption capabilities. You might also want to reach out directly to Salesforce support for a more tailored solution.

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