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OEM | Standalone app setup access - looking for solution



We would like to develop a standalone app and sell it to customers. We plan to use platform and OEM embedded licences. Our app is intended for professionals so most of our users will buy only 1 license ( and will be using own separate ORG).


Issue: Access to many unavailable features may cause low user adoption.

OEM licence gives access only to Accounts, Contacts and custom objects. First user in every org must have a system admin profile which cannot be customized. It means that each customer will get a System Admin profile and access (in most cases - read only) to all CRM features in setup.

Setup section cannot be customized or overwritten by VF.


As user adoption is one of the most important factors having impact on customer's success, we are afraid that our customers will be confused and frustrated of having multiple features that are unaccessible for them. Have any of you faced similar problem? How did you manage to solve it?


Thank you in advance for your help.



Hi, I wonder how did your app go? I'm in that same situation and it has been a permanent concern for me.
Well... as we didn't find any workaround, we just gave up the idea of using platform.
That's sad. Thank you anyways.