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dan aponedan apone 

PKB2 Search page oddites

We're getting close to deploying the Public Knowledge Base 2 found here on the AppExchange: http://appexchange.salesforce.com/listingDetail?listingId=a0N300000059QxXEAU

 

It's a great package.

 

One quirk that I'm still ironing out is the search page behvaior. When a user tries to search for certain special characters (such as # if they're looking for C# sample code), the search function seems to break. Instead of being shown a list of articles, the user gets the maintainence page.

 

Anybody have any thoughts?

 

Thanks,

Dan

dan aponedan apone

We'll we figured it out.

 

I has nothing to do with the characters used, it was merely the NUMBER of characters.

 

You need a few alphabet characteres to make the search functionality happy...