Hi if you are interesed in the position outlined below please reply to this post. Thanks.

Business Analyst/Systems Administrator.

Location – Los Gatos, CA

Description:

What to take your career to the next level? We are looking for a Business Analyst /System Administrator for our business applications. We run our business on Salesforce.com and Google Premier. The ideal candidate is someone who knows Salesforce.com, with at least 2 years experience. This candidate will need to be able to manage operational projects, both in implementation and outside resource management.

Responsibilities: 

• Administration
  • Manage Onpharma’s database of record, implemented on the Salesforce.com platform, for all organization users
  • Manage ongoing support requests and administrative needs of users
  • Develop reports, dashboards, and processes to continuously monitor data quality and integrity
  • Google Premier Administrator, manage all of our Google apps and adoption through out the business.
  • Manage the on premise phone system, Switchvox, Digium, with third party support.
  • Manage the corporate website and work with Marketing on rolling out new features.
• Training and Documentation
  • Develop and communicate a schedule for future database releases/enhancements
  • Monitor user adoption rates and respond as needed (additional training sessions, communication, modifications, or other resources) to improve
  • Assist users with report design and management
• Planning
  • Define, communicate, and manage a change management (release) process to develop and implement new applications and updates to existing applications
• Process Discovery and Management
  • Work with various departments and end users to identify, document, and communicate standard business processes as they related to salesforce
  • Work with management to identify new and creative opportunities to leverage salesforce to support additional business processes or functions
• Vendor Management
  • Manage outsourced Salesforce.com implementation partners as required
  • Manage ongoing relationship with Salesforce.com
  • Manage and work with our desktop support vendors.
  • Manage and work with our phone system provider.

Experience/Skills:

• 2+ years administrator level experience with Salesforce.com.
• Experience in integration and management of additional applications into the Salesforce.com platform.
• Software & Marketing related project management experience.
• Analytical, logical-thinking and problem solving skills.
• Flexibility in work hours during implementation and testing.
• Good communication skills: Verbal & Written.
• HTML experience.
• Project oriented and detailed.
• Experience as a self-starter with a track record of quickly learning new skills.
• Ability to handle multiple priorities and adjust to meet target deadlines.
• Detail-oriented mindset and reliability to insure high quality of end product.
• Strong analytical and problem solving skills.
• Flexibility and adaptability to work alone or on teams.
• Strong interpersonal skills with the ability to interact effectively with individuals at all levels of the organization.
• Apex, Visualforce, and javascript are a plus.