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How to update package on AppExchange?

Hi there,

we have an app listing on AppExchange, back then when it was non-managed. Recently we update our app using mananged package. So my question is, what is the best way to update my existing listing with this new package? I see 2 options, 1. click on "Replace Package", and send a support request (I imagine it will take sometime), or 2. publish the new package as a new app, and delete the existing one. Which is the right way to do? Or is there a third option? Thanks.

Chris RussellChris Russell
Hi Bagel,

Sounds like your best option is to request a package merge. This way the existing installs and user reviews will still be associated with your app and the listing will have the same URL as before.

The AppExchange Partner Support teams have a goal to turn all requests around within 48 hours, and usually is able to respond faster than that. 

Good luck developing!


Chris Russell
AppExchange Operations Manager