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Tal Carmi
Unpublish Case Comment Using Apex Trigger
Hi,
I've been trying to update case comments to be private, i.e. - so they won't appear in the self service portal.
I used the following code:
for(Case_Comment comment: queriedComments)
comment.IsPublished=False;
update queriedComments;
But the comments keep on being public (the checkbox is checked). It is important to note that when I manually click on Make Private, the comment is indeed unpublished.
Any help would be welcome,
Thanks,
Tal
Did you solve this issue?
/Mats
Nope.
And Salesforce support never gave me a seriours answer