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I am trying to build a record-triggered approval orchestration with a screen flow that asks for the user to enter 3 approvers who will each need to provide approval before a claim can be processed. I have run into some issues trying to come up with a solution where the user making the approver selection process via the screen flow does not need to provide approval since this is not an approval step, but this screen flow will be passing in the user names that would notify the selected approvers. Thus far, I have tried: 

 

-Excluding the approver selection screen flow from the orchestration. However, since the selection screen flow isn't part of the orchestration, I am unable to use a variable to capture the approver's info as an input for the approval process.  

 

-Including the approver selection screen flow would allow me to pass the user variable as an input for the approval flow, but the user variable is null since I am unable to get around completing the stage where the approver selection screen flow takes place without approving the AWI that is tied to the stage. I tried to use the case status as a mechanism to signal the stage completing requirement without providing explicit approval but this does not seem to work. 

 

Is an approval necessary for each AWI to complete a stage or step within an approval orchestration?  

 

Thank you

19 answers
  1. Bradley Weller (Fast Slow Motion) Forum Ambassador
    Apr 4, 8:48 PM

    That's awesome! I'm glad for the breakthrough. Please reach out if you end up needing additional assistance. If you are not already, I expect you will need to create either individual text variables storing the Users' Usernames or record variables for each User as Available for Output.

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The report is not in a dashboard, however, the user created the report and sees the following  

User created report - but I see information in fields that are blank to them

When I view the report, i can see totals in the Total Value column that they are not seeing - see below. I am administrator and the report creator is not but I can't see anything blocking their viewing of the information.  Can anyone help as a matter of urgency? 

 

Picture1.png

 

 

 

#Reports & Dashboards

1 answer
  1. Today, 12:46 PM

    Hi @Donna McKell

     

    Issue could be likely due to field-level security, custom report types, or filters that restrict their access to certain data. 

    • When a report returns records with blank field values, a common cause is that Field Accessibility is set to "Hidden" for the field that is missing values.
    • It’s possible that the user's profile doesn’t have the necessary permissions to view specific fields. You should check the Field-Level Security for those fields to ensure the user has visibility.
    • If the report is based on a custom report type, it could be missing some fields or relationships that are needed for the report to display correctly.
    • Additionally, if the report includes fields from a related object, the user might not have access to those related records.
    • Finally, check for any filters in the report or dashboard that might be excluding records, even if the user has access to the fields themselves

    Refer: 

    https://help.salesforce.com/s/articleView?id=000386112&type=1

     

    https://help.salesforce.com/s/articleView?id=000386280&type=1

     

     

    Hope this helps. Thanks!

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I am trying to build a data warehouse using RedShift in AWS. I want preprocess salesforce data by moving it to RDS or S3(use them as a stage) before finally moving it to RedShift. I am trying to find out what are different ways on how I can replicate salesforce data in S3/RDS for this purpose. I have seen many third-party tools which are able to do this. But I am looking for something which can be built in-house. I would like to use this data for dimensional modeling.

 

Pursuing AWS training in Pune (https://intellipaat.com/aws-certification-training-online-pune/)
2 answers
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Hi,  Can anyone help outline a flow that would allow me to set up a recurring task every fiscal quarter on our client accounts?    Ideally, the tasks would be set up like this (due dates):  - March 30  - June 30  - September 30  - December 30   

4 answers
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Hello, 

 

We have an existing flow today that updates various fields on the Contact record to specific values (using an Assignment element). I need to edit the Assignment element to add in 2 more fields on the Contact record to assign specific values. However, when I add in those 2 new fields as Variables and run the flow, it doesn't update the 2 new fields.  

 

I tested out switching out one of the existing variables with my new field, and it DID update the new field. So why won't it work when I try to add in a new variable at the bottom of the Set Variable Values screen? 

Editing an existing assignment in a flow for new values isn't working to update those values

 

 

 

#Flow  #Sales Cloud

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Redshift is our data storage platform. This is where we store our financial information, i.e. the invoices created. I want to automate the creation of invoices in Salesforce. Every time an invoice arrives in redshift, it will be reflected in Salesforce through a custom object that I have already created. 

2 answers
  1. Aug 8, 2024, 5:11 PM

    @Gerardo Correa Calderon, there will be a lot of different options depends on your Business SLA requirements, existing Enterprise Architecture and utilities or budgets. One efficient way is to use Amazon AppFlow to interconnect Salesforce with AWS. You can follow a reference implementation architecture here: Build a modern data architecture on AWS with Amazon AppFlow, AWS Lake Formation, and Amazon Redshift. It does not address your specific requirements but should give you some ideas what is possible.

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I retraced all my steps, I was able to successfully load contact reservations. Object & ID resolution were successful as well but unable to complete the trail due to this error? I tried deleting the contact object but can't as it is already referenced and used. 

 

Please help!  

Error below: 

 

Step not yet complete in Data Cloud and Einstein AI

We can’t find the Reservations related list in the Contact Lightning Record Page. 

 

#Trailhead Challenges

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1 answer
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Our Experience Cloud site allows our customers to view their service cases. On the site, we want our customers to only have access to files that they upload to a Case until a Case closes. After the Case closes, we want them to be able to also view the files that our service team uploaded to the Case. I have read multiple articles and tried to figure it out how to adjust the related list to do this, but I have been unsuccessful. Please help.  

Nancy

4 answers
  1. Today, 12:27 PM

    Thank you for your insight, @Abbey Harmon. From what you and Divya have written, I will speak with my boss for permission to use the developer at our consultancy to work on this issue. I'm very grateful for your assistance and for this community! 

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