I am trying to build a record-triggered approval orchestration with a screen flow that asks for the user to enter 3 approvers who will each need to provide approval before a claim can be processed. I have run into some issues trying to come up with a solution where the user making the approver selection process via the screen flow does not need to provide approval since this is not an approval step, but this screen flow will be passing in the user names that would notify the selected approvers. Thus far, I have tried:
-Excluding the approver selection screen flow from the orchestration. However, since the selection screen flow isn't part of the orchestration, I am unable to use a variable to capture the approver's info as an input for the approval process.
-Including the approver selection screen flow would allow me to pass the user variable as an input for the approval flow, but the user variable is null since I am unable to get around completing the stage where the approver selection screen flow takes place without approving the AWI that is tied to the stage. I tried to use the case status as a mechanism to signal the stage completing requirement without providing explicit approval but this does not seem to work.
Is an approval necessary for each AWI to complete a stage or step within an approval orchestration?
Thank you
Bradley Weller (Fast Slow Motion) Forum Ambassador
That's awesome! I'm glad for the breakthrough. Please reach out if you end up needing additional assistance. If you are not already, I expect you will need to create either individual text variables storing the Users' Usernames or record variables for each User as Available for Output.