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Rocket
Admin and login link issue
Hi,
I am the admin of the system .Whenever I want to make changes to anything related to particular user in the system I goto setup,Manage users and Users and then click on the login link beside the user name and then I can make changes for that user as I am logged in as that user.Now, I have one user for whom I do not see that login link so how do I make changes to that user.How do I login as that user.Any help will be appreciated.
You have to get that user to grant login access. (Setup -> My Personal Information -> Grant Login Access or My Settings - > Personal -> Grant Login Access).
Alternately, you can contact SFDC support and ask them to Grant Login Access for all users.