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Bill-TopsBill-Tops 

Outlook sync-exchnage e-mail addresses won't sync

hi - addresses from our exchange users don't use the resolved address (x@us.com) but rather exchange native x400 directory list. sync chokes and addresses won't sync. has anyone else seen this and whats the solution? tnks, Bill
wsws

I've seen this problem before - but with the Lotus Edition product.  I haven't heard of a lot of users using x400 directory list format for MS Outlook - so I guess maybe this feature was not incorporated into Outlook Edition as well?

If you haven't file a support case as yet - could you do so and send me the case #?

 
Bill-TopsBill-Tops

Hi --

Case 01110775

salesforce kinda passed the buck here (maybe rightfully) they say its an Outlook Exchnage issue.T

Thanks, Bill
wsws
Hi Bill,
 
Someone from support will (soon) be working with you on this issue.
 
If I think this problem is what I think it is, then this may be a bug, so we may not have an immediate work-around for you, but either way, we'll get to the botton of this issue.
 
Thanks for posting your issue though :)