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CTI Integration



I have been tasked with integrated our telephone system with Salesforce and so wondered if someone could please help guide me in how this can be achieved. 


You should start by looking at the AppExchange for CTI vendors that support your phone equipment. 


Hello Ossie,

we have a CTI Adapter supporting most PBX's.
Please don't hesiate to contact us. We can support you to integrate
CTI in your environment.

Greetings from Berlin

ilink Kommunikationssysteme