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JayaJayaJayaJaya 

Problem with Knowledge Implementation

Hi,

This is with respect to Knowledge Implementation in salesforce. In Service Cloud console, in Case I am getting two side bars one after another which are Suggested Articles and the another is Knowledge Search. How to disable Knowledge Search sidebar and keep only Suggested Articles sidebar ?

Thanks.
SonamSonam (Salesforce Developers) 
https://help.salesforce.com/apex/HTViewHelpDoc?id=console2_setup_knowledge.htm&language=en_US

Please deselect the option and it should help you turn this sidebar off