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Community Template customization options

Good morning. 

After reviewing the documentation on Community Templates, and experimenting with it in my dev org, it seems like the Template options are really limited as far as OOTB customization options. I have two questions: Is there any way to implement feedback submission, alongside the already existing case creation? It would be feedback regarding certain services that the template would serve as a landing page for. 

My second question is this: can the Knowledge article options in the 3 provided templates be removed/omitted, to only use the page for case (and hopefully feedback) submission? Or would I be forced to use Site Pages in the Community Designer. 

Any feedback would be helpful! Thanks!