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Stop case milestone upon case closed
I am in a situation where if case is changed to closed, and a picklist field is "ZA", query all the open milestones, if any, close those open milestones.
Any thoughts on how to achive this.
Any thoughts on how to achive this.
Please see the below code
1.https://developer.salesforce.com/page/Auto-completion_of_Case_Milestones_with_Triggers
2.https://developer.salesforce.com/page/Auto-completion_of_Case_Milestones_with_Triggers
3.https://developer.salesforce.com/page/Auto-completion_of_Case_Milestones_with_Triggers
Please see the aboce links for more info
Best Regards
Naga kiran