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Kiran MarketingKiran Marketing 

Developer Script Exception - Manager Package Trigger / Class

Sandbox: Developer script exception from (org Name) : ECC_UpdateOrderStatus : ECC_hug_UpdateOrderStatus: execution of BeforeUpdate caused by: System.ListException: List index out of bounds: 2120 Class.ECC_hug_UpdateOrderStatusHelper.UpdateOr

Here the class and the trigger are from the appexhcange product we installed. Its a ecommerce app.
Hi Kiran ,

Better if you will contact to the vendor who has built the application .If they have support team then they will support .As you don't have access to the code you can not do any thing from your end .So try to connect  with the developer team support .