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Workflow is not firing when created. for Articles
Hi there,
I have a knowledge Article, which I want to translate to another langauge from english.
When I submit this article for translation. Then Translation_Status__c should be changed to 'Requested To Translate'
as soon as the new record is created.
I've write a workflow for this. but workflow is not firing when the record is created. It's only working when the record is edited.
I have a knowledge Article, which I want to translate to another langauge from english.
When I submit this article for translation. Then Translation_Status__c should be changed to 'Requested To Translate'
as soon as the new record is created.
I've write a workflow for this. but workflow is not firing when the record is created. It's only working when the record is edited.
Are the criteria written is all correct and is it firing? you can debug it
workflow is activated and criteria is correct.
It is firing only when record is edited.. not firing when record is created.
Even though I've selected Evaluation Criteria as Evaluate the rule when a record is created, and any time it's edited to subsequently meet criteria.