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Melissa G Conditional Autonumbering Based on Picklist Value
Good morning! I was wondering if it is possible to generate an auto-number value only if a certain value is selected from a picklist. For example, I am setting up cases for our internal salesforce support team. I would like a way to track defects so I can report on them later. I have a subtype picklist field (Sub_Type__c) that contains a value of 'Defect'. I also have a defect number field (Defect_Number__c) that is an auto number. I would like to only assign an auto number when 'Defect' is selected from the picklist. Enhancement, another value, would not get a defect number, for example.
If there is a better way to do this please let me know as well. I see this is an enhancement requested to Salesforce but I did not see that it has implemented to this point. I assume there must be work-arounds then.
Thanks so much!!
If there is a better way to do this please let me know as well. I see this is an enhancement requested to Salesforce but I did not see that it has implemented to this point. I assume there must be work-arounds then.
Thanks so much!!
This is not something you can do with the built in auto-number system. You would have to either roll your own auto-number system, split this into two differnt objects (enhancement and defect) or hide the autonumber via a visualforce page if the picklist is an enhancement.