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I've followed the other posts but cannot resolve this issue:  

My playground expired before I could complete the trail. 

When I create a new playground, it does not include an activated Data Cloud instance.  

Specifically, I cannot complete these instructions from 

Enhance Agentforce to Act on Data with Conversational Language

 

5. For Data Source, choose Data Cloud Object

6. For Data Space, choose default

7. For Object, choose Unified Link Individual ccid

 

#Trailhead Challenges

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They have read/write access to Accounts, Contacts, and have the Send Email permission enabled, however, they are not able to send emails from Salesforce. I followed this guide, tried it, but still doesn't work. Any tips?

4 answers
  1. Today, 4:44 AM
    Heyya, I believe there are profile permissions on org wide email addresses from within setup. Perhaps check the configuration page there. Best of luck Trailblazer, you’ve got this!
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4 answers
  1. Today, 4:41 AM
    Hmm, is it not possible to write this logic in the case assignment rule? Or perhaps you are leveraging Omni studio routing instead?
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I had a note that my renew was needed to be completed by 4/11 and I finished the Saesforce 25 Mods and now it's going into other certs mods.   

 

Is this a mod for all certs we will never finish, since we don't have 100% of all certs?  Or do we need to go through all these updates? 

 

The little note under my cert status is gone, and it just says active, but I didn't get any other confirmation that I am current.  I just don't want to lose my cert because I misunderstood the recertification process.  

Does anyone know where I can confirm this?  

 

I submitted a case question yesterday, but they just directed me to this community. 

 

 

#Certifications

1 answer
  1. Today, 4:38 AM

    Hi, 

     

    If it's showing Active then it's all fine. When any maintenance is due then it will show as Maintenance due in front of that cert when you visit your Trailhead profile. Regarding the module, it's only necessary to complete the module of that maintenance cycle release. 

     

    https://trailhead.salesforce.com/help?article=Certification-Release-Maintenance-Schedule

     

     

    Here you will find all the details regarding maintenance. 

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Hello admins! 

I have a requirement where standard button 'Merge Cases' which appears on Case List View to be added to the Case Related List on Account page layout. Is this possible through configuration? Or do we need to do custom dev work? 

Thanks in advance 

Can I add standard button 'Merge Cases' on Case Related List on Account Page LayoutScreenshot 2025-04-09 094604.png

1 answer
  1. Today, 4:34 AM

    Hi, 

     

    No, you can't add that button only the New, Change Owner, and New Child Case buttons are available to add to the related list, see the below screenshot, 

     

     

    Hi, No, you can't add that button only the New, Change Owner, and New Child Case buttons are available to add to the related list, see the below screenshot,

     

     

     

     

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My sales team are using LastActivityDate in their activity reporting, but recently they decided that any Activity where the Task Type was "Left Voicemail" doesn't count; and they would like this filtered out from their reports. 

 

The problem is, they were previously just using a "Contacts & Accounts" standard report type, so now I need to use a "Contacts with Activities" report type so that I can explicitly filter for where Task Type != "Left Voicemail" but I am struggling to get the data I need. 

 

Would love some assistance with this if anyone has the bandwidth! 

 

Report Requirement: All Contacts who have NOT been contacted in the last 90 days. Leaving a voicemail doesn't count. 

 

 

 

 

#Sales Cloud

7 answers
  1. Today, 4:33 AM

    @Steve Molis

    I've been playing around with this. It would require custom logic which doesn't appear to be possible on cross filters. 

     

    If I create a cross filter where Contacts WITHOUT Activities, then the condition excluding Task Type = "Left Voicemail" is redundant. 

     

    I might need to investigate creating a custom formula field.

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Does anyone know when Webassessor will be available again to schedule testing?  When I go to their site, I get this message: 

Webassessor is down for scheduled maintenance.

We'll be back shortly. Thank you for your patience. 

 

#Webassessor Portal  #Maintenance Webassessor

2 answers
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I just change fiscal year setup standard in to custom fiscal year, and I can't check point in trailhead module, company wide org-setting > learn about regional settings 

 

 

 

#Trailhead Challenges

3 answers
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When I use ischanged() operator in the asynchronous path in the decision element is was working fine in debug mode but it was not working on the actual record. Please help me with a workaround to use the asynchronous path.  

7 answers
  1. Today, 4:00 AM

    I found having come across the same issue, e.g it works fine in debug mode as you would expect. to Change from ISCHANGED to WASSET in my use case but frustrating that no error is shown in debug mode and lots of time wasted checking all other elements of the flow 

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Hi,  

 

I'm trying to retrieve the formula in data type fields Formula in SOQL instead of individually going each field in object manager. Is this possible? Can't find any field to use in FieldDefinition object. 

 

SELECT

EntityDefinition.QualifiedApiName ,QualifiedApiName, Label,

DataType, ValueType.DeveloperName, IsNillable

FROM FieldDefinition

WHERE

EntityDefinition.QualifiedApiName = 'Account'

AND DataType like 'Formula%'

 

 

Sample Below: 

How to do retrieve formula "

Product__r.clcommon__Product_Name__c

" in soql?  

 

 

Get Formula from FieldDefintion object - SOQL

 

 

 

#Salesforce Developer  #SOQL  #Formulas

1 answer
  1. Today, 3:45 AM

    SELECT EntityDefinition.QualifiedApiName, QualifiedApiName, Label,

    DataType, ValueType.DeveloperName, IsNillable, CalculatedFormula

    FROM FieldDefinition

    WHERE EntityDefinition.QualifiedApiName = 'Account'

    AND DataType LIKE 'Formula%'

    I think when you run the formula you should look for the CalculatedFormula field value in the results , that would give you direct access to the formula expression without checking each field manually in the object manager

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