Apex Code Development You need to sign in to do that
Don't have an account?
Stephen Parkinson 9 Hyperlink in Customer Community leads to Force.com Error Page
Good Morning,
We have a custom object called Installed Base linked to the Account record in SFDC. Inside this object we have a Formula field that Hyperlinks to a User Manual file that is saved in SFDC. The hyperlink directs to a different user manual depending on the machine installed at the customer site. Inside SFDC when I click the hyperlink it correctly directs me to the manual.
I have exposed the Installed Base object to customer community users but when they click the hyperlink it directs me to this error page. I have tried lots of different things but I can't resolve this.
The formula I use in the custom field is built like this
CASE(
TEXT(Model_Number__c),
"T8", HYPERLINK("/001j0000016RdYk", "Manual" , "View"),
""
)
The URL of my community is https://companyname.force.com/MyCompany Name
When I hover the hyperlink in the community record it is formatted
https://companyname.force.com/0690a000002wiIr
If anyone has any suggestions it will be gratefully received
Thanks
We have a custom object called Installed Base linked to the Account record in SFDC. Inside this object we have a Formula field that Hyperlinks to a User Manual file that is saved in SFDC. The hyperlink directs to a different user manual depending on the machine installed at the customer site. Inside SFDC when I click the hyperlink it correctly directs me to the manual.
I have exposed the Installed Base object to customer community users but when they click the hyperlink it directs me to this error page. I have tried lots of different things but I can't resolve this.
The formula I use in the custom field is built like this
CASE(
TEXT(Model_Number__c),
"T8", HYPERLINK("/001j0000016RdYk", "Manual" , "View"),
""
)
The URL of my community is https://companyname.force.com/MyCompany Name
When I hover the hyperlink in the community record it is formatted
https://companyname.force.com/0690a000002wiIr
If anyone has any suggestions it will be gratefully received
Thanks