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LiveAgent button not showing when Community previewed
I'm pursing the Trailhead project Build a Community with Knowledge and Chat. Actually, I've already passed it and gotten the badge, but the LiveAgent isn't working as expected in the Community.
To my knowledge I followed all instructions to the letter, but when I preview the community, I see no "Chat with an Expert" button. I added the Snap-ins Chat to the sidebar as the instructions state, and I logged into the console and set the LiveAgent status to "Online." But when I preview the community, no chat button shows.
Any ideas? I am certain that I followed all steps. But I probably missed something, since the button doesn't show in the community.
To my knowledge I followed all instructions to the letter, but when I preview the community, I see no "Chat with an Expert" button. I added the Snap-ins Chat to the sidebar as the instructions state, and I logged into the console and set the LiveAgent status to "Online." But when I preview the community, no chat button shows.
Any ideas? I am certain that I followed all steps. But I probably missed something, since the button doesn't show in the community.
Esther ChenHi Andrew! I encountered the same problem, have you managed to solve it?