function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Tal BusselTal Bussel 

bulk api update request got only a partial update, though the results returned from salesforce are successful

Hi,
We have many cases in which we ask to update both account and title of contact, using the bulk API, and we only see a partial update (only account or only title), even though the result returned from Salesforce was successful.

We upload many contacts in each batch and check results of every single batch. We suspect that an error of any kind in one of the records may cause a partial update of the allegedly successful ones, is that true? how do we prevent such cases?

Thanks!
Tal
Ginny MahantGinny Mahant
Do have any trigger or workflow on contact which could be updating account or title whenever contact record is updated ? 
Tal BusselTal Bussel
We do have triggers and workflows, but not ones which could be updating account or title upon update.
If we did have - wouldn't we be able to see it in the contact's history?
Ginny MahantGinny Mahant
Yes in that case it would show. Try to enable logs and update a handful of contacts with bulk api and check the logs to see what is happening.