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Varshitha V 9
Problem in Two Factor Authentication
Hi,
While working on the project Secure Identity and Access Management trailhead I was asked to use 2 factor authentication app and the project was successfully completed.I have uninstalled Two-Authenticator app from my mobile.Now when i try to login,I was asked for code where the app is uninstalled in my mobile.So i have tried to install app and get code,but in the mobile app to get it activated I was asked to scan the QR code,now the problem is more critical.
I couldn't login because Two-Factor is activated for my login.
To get the code,the app was uninstalled,To activate the app i need to scan QR code.
Please help me to solve this issues quickly.
Thanks,
Varshitha
While working on the project Secure Identity and Access Management trailhead I was asked to use 2 factor authentication app and the project was successfully completed.I have uninstalled Two-Authenticator app from my mobile.Now when i try to login,I was asked for code where the app is uninstalled in my mobile.So i have tried to install app and get code,but in the mobile app to get it activated I was asked to scan the QR code,now the problem is more critical.
I couldn't login because Two-Factor is activated for my login.
To get the code,the app was uninstalled,To activate the app i need to scan QR code.
Please help me to solve this issues quickly.
Thanks,
Varshitha
May I suggest you please refer the below link to reference.
- https://help.salesforce.com/articleView?id=000229860&type=1
hope it helps.Please mark it as best answer if the information is informative.
Thanks
Rahul Kumar