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Peter Reid 12Peter Reid 12 

Tagging User Location

Hey everyone, I am trying to do that following
If a user with a Salesforce license sends an email to one of our established email to case addresses, then I want to know what business office location submitted the case.  We use the division field to capture office location.

So scenario:  John smith sends in an email via email to case.  Case gets created.  The Case gets created and a field is populated as to what office the user is from that submitted the case.

Note: a default user creates all email to case- therefore I can't just use a formula (it will pull from the default user, not the case submitter).

I think I need to have a flow for this.  Will this be easy to accomplish/can anyone lend a hand?